These are a few high-fidelity wireframes designed to showcase a user flow. The first set is an end user scheduling a correspondence to be sent to its customer. The last screen is an admin user setting the template for this correspondence to be sent and the data it should dynamically pull from the system when generated. This is a big-scale project affecting several other areas of the product to allow automation, data integrity, and proper validations of all the steps and selections to make sure the result is achieved as expected. more than 50 UX interview sessions have been conducted to get user feedback and more than 10 iterations have
